Category Archives: Exec

The Agility Trap

2016 Global Executive Study into the State of Digital Transformation. Read the latest research revealing the true disruption faced by businesses on the path to digital change.This survey of over 1000 businesses across the globe has identified a common experience, where large businesses are trapped in gridlock on the road […]

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The Customer Service Training Manual

Great customer service means much more than providing a quality product or service that satisfies a customer’s needs and wants. To your customers, it means that someone helped solve their problem. Technological developments have dehumanized service while economic pressure and high employee turnover have left customers wondering when they’ll receive […]

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6 Small Business Tips for Expanding Your Pipeline

6 Small Business Tips for Expanding Your Pipeline

Focusing on delivering the most relevant messaging to the right people at the moment they need to hear it will help you fill your pipeline faster. Expanding your sales pipeline and keeping it filled is a major focus of most small businesses. Instead of wasting time and resources chasing leads […]

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