Category Archives: Workflow Management

Revitalizing Business Continuity

Learn how to tame complexity with 4 steps to revitalize business continuity programs. In IT, complexity grows over time. When companies adopt a new enterprise technology, it always affects their processes and workflow – often causing “messes” and “clutter” that need to be cleaned up. That’s an essential task in […]

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Customer Service Knowledge Management: Strategic & Implementation Tips

Design agent workflows and customer experiences in minutes. Read this white paper to find out how you can gain total control of the customer service experience. How do you make sure your customers are having good service experiences with your brand? You measure the experience and adapt accordingly. Process improvement […]

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The CFO’s Cheat Sheet to Compensation Risk & Reward

Finance leaders; find out how to stop struggling with time-consuming, inaccurate incentive compensation processes. When you automate, you minimize errors and gain the time you need to focus on organizational goals. Find out how in this quick guide! This 4-page guide outlines 7 ways that automated compensation management software improves […]

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Exposing and Taming Costs of Office Document-Handling

Learn how the systematic design of document workflow can generate significant savings. How does inefficient document management hurt your business? Access this white paper to uncover the hidden costs of office document-handling, learn 5 proven steps to an effective document process optimization plan, and more. You’ll get expert advice on […]

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Microsoft Dynamics CRM: Power Your Service Productivity

Explore how Microsoft Dynamics® CRM business software arms your customer service professionals with a customer service and support solution that combines the power of productivity with ease of use. Users can take advantage of a wealth of features like case management, workflows, dashboards, and knowledge management right within the Microsoft® […]

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